Terms of Sale

1. Who we are

The plan is made, and this site is run, by Chillian Solutions, vl. Ian Balen (“we” or “the seller”). “You” are the buyer, that is, the consumer.

• Registered seat: Rožmanići 23 B, 51221 Kostrena, Hrvatska
• Entered in the Croatian Crafts Register (Obrtni registar), registration number (MBO): 99130971
• E-mail: support@my-workout-plan.com

The full registered name and other seller details are in the Imprint.

1a. Who takes payment: Link

Payment, the receipt and refunds are handled by Link (Sold through Link, LLC, a Stripe group company). You pay in Link’s payment form, which we show you once you have ticked your consent. Link e-mails you the receipt or invoice and the refund confirmation. On your card statement the purchase is shown with text starting “LINK.COM*”.

Link’s own terms (“Sold Through Link Terms”, published at link.com/terms) also apply to the payment itself. The content of the plan, delivery, the right of withdrawal, the money-back guarantee and the use of the plan are governed by these Terms. Chillian Solutions, vl. Ian Balen remains the provider of the plan, the operator of this site and your contact for any question, refunds included.

The rights Link’s terms give you apply in addition to your rights under these Terms. Where they differ, whichever is better for you applies. For a refund under our guarantee (section 8), contact us: Link reviews change-of-mind requests only within its own 14-day cancellation period.

2. What you buy

You buy digital content: “My Workout Plan”, a personalised 4-week strength training plan (weeks 1–4: an introductory week, in which you find the starting weight for each move, and three more weeks of progression), for training at home or, if you chose it, at the gym. The plan is created automatically, by fixed rules, from your answers to the questions (where you will train, your equipment and weights, days per week, session length, experience, other activity, goal, movements you would rather skip, start date).

• The plan is a single PDF document: one session per page, with sets, reps and weight for each move, a drawing of each move, instructions for the introductory week, the progression rule, swaps and rules for missed sessions. You can read it on your phone or print it.
• You receive the PDF by e-mail, as a download link (section 6). The link works for 24 months from purchase; a PDF you have downloaded stays with you after that.
• There is no web version of the plan, no training log and no user account: the PDF is the whole product.

The plan does not include individual supervision or live advice. It is not a medical service or a diet plan. It is not a subscription: you pay once and nothing renews automatically.

The moves in the PDF have links and QR codes that lead to demonstration videos on YouTube. These videos are made and published by other people on another site; we link to them for your convenience. They are not part of what you buy, and their owners may change or remove them. The written instructions and the exercise drawings are the plan’s own content.

Technical requirements: an e-mail address and a device with a standard PDF reader (phone, tablet or computer); downloading and the videos need internet access. No separate app or user account is needed.

We offer the plan in the countries where checkout is available on the site.

3. Who the plan is for

The plan is intended for healthy adults (18 and over), for personal use.

The plan is a general exercise programme for healthy adults and is not medical advice. If you have a health condition, pain, or are unsure whether you should exercise, check with a doctor or physiotherapist first. Stop if you feel pain, dizziness or discomfort.

We do not ask health questions and we do not adapt the plan to any health condition.

4. Price and payment

• Plan “My Workout Plan”, weeks 1–4: €39
• Add-on when ordering the plan – training-day e-mail reminders: €9
• Follow-on block (weeks 5–8, then 9–12 and on, 4 weeks each), a separate purchase from the link at the end of the PDF: €29 per block
• Gift plan: €39

The price is final and includes VAT where VAT is charged. No extra fees from us, no subscription. You see the total before you send your order. Current prices are also published in the Price list.

You pay once, in Link’s payment form (section 1a), with one of the payment methods offered there. You enter your card details with Link; we do not see or store them.

5. How the contract is made

• You answer the questions and see a preview of your plan.
• You enter your e-mail address and choose whether you want the add-on (reminders).
• On the order page you see the order summary and the total price. Until you send the order you can go back and correct what you entered.
• You tick your express consent to the start of delivery (section 7).
• Link’s payment form then opens, on the order page (or, after you press our order button, on Link’s own page); you send the order and pay with its “Pay” button.

You order a follow-on block the same way, on the page the link at the end of the PDF opens: you answer up to three short questions, enter or confirm your e-mail address, tick the same express consent to the start of delivery and send the order.

The contract is made when the payment succeeds. Within a few minutes we e-mail you a confirmation of the contract, in the same message that delivers your plan or follow-on block. The text of that message itself (not an attachment) contains the order summary, the seller’s details, your consent to the start of delivery with its date and time, the money-back guarantee statement, the withdrawal instructions with the model form, and these Terms in full, in the version in force. For a gift plan we send the confirmation straight after payment, together with the gift link.

We store the order and the version of the Terms that applies to it. The contract is made in the language in which you completed the purchase.

6. Delivery

We deliver the plan by e-mail, a few minutes after payment. After paying you see a page that says your plan is being put together and will arrive by e-mail. The message contains a download link to the PDF. Delivery starts when that message is sent to you. There are no delivery costs. We deliver a follow-on block the same way.

If the message does not arrive, check your spam folder. On the order page you can download the PDF and ask us to send the message again. If the message has not been sent within 15 minutes of payment, the order page offers the PDF for download directly. If you download the PDF from the order page before the message has gone out, delivery starts with the download, but your right of withdrawal ends only once we have sent you the confirmation of the contract by e-mail. You can also contact us at support@my-workout-plan.com and we will send the PDF again.

The download link works for 24 months from purchase. During that time you can ask on our site for the PDF to be sent again to the e-mail address used for the purchase. Anyone who has the download link can open your PDF, so do not pass it on.

7. Right of withdrawal

You may withdraw from the contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.

You can also exercise your right of withdrawal online at https://my-workout-plan.com/en/withdrawal. If you use that online function, we will send you without delay an acknowledgement of receipt of your withdrawal statement on a durable medium (for example by e-mail), including its content and the date and time it was submitted.

The “Withdraw from contract” link is in the footer of every page. The full instructions and the model form are on the Withdraw from contract page.

The plan and each follow-on block (digital content): delivery starts straight after payment, when we send the e-mail with the download link to the PDF, within a few minutes, with your express prior consent. With each such order you acknowledge that you lose your right of withdrawal once delivery starts. The consent reads: “I expressly agree that delivery of my plan starts straight after payment (by e-mail, within minutes), before the 14-day withdrawal period ends, and I acknowledge that I thereby lose my right of withdrawal.”

For the other items the following applies:

• E-mail reminders: you may withdraw within 14 days of purchase and we refund the full amount, with no deduction for reminders already sent.
• Gift plan: as long as the gift link has not been used, the buyer may withdraw within 14 days of purchase. We refund the money and the link stops working. Once the recipient uses the link (finishes the questions), the plan is created and delivery starts; under the consent the buyer gave when ordering, the statutory right of withdrawal ends then, provided we have already e-mailed the buyer the confirmation of the order with the gift link, and otherwise when we send it.

If you withdraw from the contract for the plan, the reminders bought with it also end at no cost to you, and we refund what you paid for them.

The statutory right of withdrawal for digital content ends when delivery starts with your consent. Independently of that, our voluntary money-back guarantee applies (section 8).

8. Money-back guarantee

On top of your statutory rights we give a voluntary money-back guarantee: if you ask for a refund within 30 days of purchase, we refund the full amount you paid (100%), with no questions and no reason needed.

• The guarantee applies to each purchase separately: the plan, together with any reminders in the same order, and each follow-on block. For a gift, the buyer asks for and receives the refund.
• To ask, use the “Money back” form at https://my-workout-plan.com/en/refund, reply to the e-mail with your plan, or write to support@my-workout-plan.com. The e-mail address you bought with is enough. If you use the form on a device or browser other than the one you bought with, we confirm by a short e-mail to the address you bought with; replying to it is enough.
• We refund without delay and at the latest within 14 days of receiving your request, to the payment method you used and free of charge. The refund confirmation comes from Link, through which you paid.
• After the refund, the plan’s download link stops working.
• The guarantee also applies after the statutory right of withdrawal for the plan has ended because delivery started.

The guarantor is Chillian Solutions, obrt za računalno programiranje i računalno savjetovanje, vl. Ian Balen, Rožmanići 23 B, 51221 Kostrena, Hrvatska. The guarantee does not affect your statutory rights, which are free of charge, in particular the right of withdrawal where it exists (section 7) and our liability for the conformity of the digital content with the contract (section 11).

9. Reminders and follow-on blocks

E-mail reminders (€9), an add-on when ordering the plan: on each day the PDF schedules a session, we send you one short message naming the session and the page of the PDF it is on. The messages contain no offers. You can switch reminders off at any time with the link in each message.

Follow-on blocks (€29 per block): weeks 5–8, then 9–12 and on, continue your plan, each as a new 4-week PDF. A block is bought separately, on the page that the link (and QR code) on the last page of the PDF opens; it is not sold with the plan order. Before ordering you answer up to three short questions about the weight you now use for legs, pushing and pulling moves (“not sure” is an allowed answer). The block is created automatically from those answers and your plan. Delivery, consent to the start of delivery, the download link and the guarantee work as for the plan (sections 6 to 8).

The withdrawal and refund rules for reminders and follow-on blocks are in sections 7 and 8.

10. Gift plan

• The buyer pays and immediately receives a gift link and a printable card with a QR code, which the buyer passes on to the person receiving the gift. The contract is with the buyer.
• The recipient opens the link. Before starting the questions, the recipient is told that finishing them uses the gift and creates the plan, that using the plan means accepting the terms of use, and where the Privacy Notice is. The recipient answers the questions herself or himself. At the moment the recipient finishes the questions, the gift link is used and the plan is created from the recipient’s answers; the buyer’s statutory right of withdrawal ends then if we have already e-mailed the buyer the confirmation of the order with the gift link, and otherwise when we send it (section 7).
• The recipient sees the PDF on screen straight away. If the recipient wishes, she or he can enter an e-mail address and we also send the PDF by e-mail; we use the address for nothing else. We do not ask the buyer for the recipient’s e-mail address.
• The same gift link keeps opening the PDF made from it. So anyone who has the gift link, the buyer included, can open that PDF; the recipient should keep the link safe and not share it further.
• The gift link can be used, and the PDF made from it downloaded, within 24 months of purchase.
• By using the plan, the recipient accepts these Terms as far as they concern use of the plan (sections 2, 3, 12 and 13). The recipient may buy a follow-on block herself or himself from the link at the end of the PDF; the recipient is then the buyer of that block.
• Withdrawal and refunds: sections 7 and 8.

11. If the plan does not work as it should

By law we are liable for the conformity of the digital content with the contract (the rules on contracts for the supply of digital content and digital services). This means the PDF must match its description, reach you and open as stated in these Terms.

If the PDF does not arrive, does not open or contains an error, contact us at support@my-workout-plan.com. We will fix the fault free of charge and within a reasonable time, for example by sending a corrected PDF. If we cannot, you are entitled to a proportionate price reduction or to end the contract and get your money back, as the law provides.

12. Permitted use

The plan is made for one person and is for personal use. The texts and exercise drawings are protected by copyright. You may not resell the plan, publish it or pass it on to others for payment.

13. Liability

The plan is a general exercise programme for healthy adults and is not medical advice. If you have a health condition, pain, or are unsure whether you should exercise, check with a doctor or physiotherapist first. Stop if you feel pain, dizziness or discomfort.

Nothing in these Terms excludes or limits our liability where the law does not allow it.

14. Complaints and dispute resolution

Under Article 10 of the Croatian Consumer Protection Act, you can file a written complaint by post to Chillian Solutions, vl. Ian Balen, Rožmanići 23 B, 51221 Kostrena, Hrvatska or by e-mail to support@my-workout-plan.com. We will acknowledge receipt of the complaint without delay and reply within 15 days of receiving it.

You can also try to settle a dispute out of court before the competent body for alternative resolution of consumer disputes (the list is published by the Croatian ministry responsible for consumer protection).

15. Personal data

How we process your data is described in the Privacy Notice. We do not sell your data. We pass it only to the recipients named in the Privacy Notice (our processors and Link, which handles payment) and, only if you give consent in the cookie notice, to Meta as described there.

16. Governing law

Croatian law applies to the contract. If you are a consumer living in another country, you keep the protection given by the mandatory rules of that country and you can go to the court of your place of residence.

17. Changes and version

Version of these Terms: 2026-11-14. We may change the Terms for future purchases. The version you received in your contract confirmation applies to your purchase.